These Terms of Service ("Terms") govern your access to and use of the CampusWorkflow platform and related services (collectively, the "Service") provided by CampusWorkflow ("we," "us," or "our"). By accessing or using the Service, you agree to be bound by these Terms. If you are using the Service on behalf of an institution, you represent that you have authority to bind that institution to these Terms.
Access to the Service is granted on a per-institution (tenant) basis. Each institution operates in a logically isolated environment. Credentials are for individual use only and may not be shared. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account.
We reserve the right to suspend or terminate access for any account that violates these Terms, engages in unauthorized data access, or poses a security risk to the platform or other tenants.
You agree not to:
All Student Data submitted to the Service remains the property of the Customer institution. CampusWorkflow processes Student Data solely as a service provider acting on the Customer's instructions and does not sell, rent, or share Student Data with third parties for their own purposes.
Customer institutions are responsible for ensuring that their use of the Service complies with applicable laws, including FERPA (Family Educational Rights and Privacy Act) and any applicable state, national, or regional privacy regulations.
CampusWorkflow maintains FERPA-compliant access logging for all access to student educational records. Customers may request disclosure logs at any time through their account administrator.
For full details on how we collect, use, and protect personal information, please refer to our Privacy Policy.
The Service, including all software, algorithms, user interface designs, documentation, and content created by CampusWorkflow, is owned by CampusWorkflow and protected by intellectual property laws. These Terms do not grant you any rights to our trademarks, logos, or proprietary technology.
You retain all ownership rights to content and data you submit to the Service. By submitting data, you grant CampusWorkflow a limited, non-exclusive license to process and store that data solely for the purpose of providing the Service.
We make commercially reasonable efforts to maintain high availability of the Service. Planned maintenance windows will be communicated in advance. CampusWorkflow is not liable for interruptions caused by circumstances outside our reasonable control, including infrastructure outages, force majeure events, or third-party service failures.
Pricing is institution-specific and agreed upon in a separate order form or subscription agreement. All fees are stated in the applicable agreement and are due in accordance with the payment schedule specified therein. Failure to pay fees when due may result in suspension of access to the Service after appropriate notice.
Each party agrees to keep confidential any non-public information received from the other party in connection with the Service and to use it only for purposes contemplated by these Terms. This obligation does not apply to information that is publicly known, independently developed, or required to be disclosed by law.
To the maximum extent permitted by applicable law, CampusWorkflow's total cumulative liability to you for any claims arising under or related to the Service shall not exceed the fees paid by your institution in the twelve (12) months preceding the claim. In no event shall CampusWorkflow be liable for any indirect, incidental, special, consequential, or punitive damages, even if advised of the possibility of such damages.
The Service is provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement. CampusWorkflow does not warrant that the Service will be error-free or uninterrupted.
Either party may terminate the subscription agreement with notice as specified in the applicable order form. Upon termination, CampusWorkflow will provide the Customer with a data export opportunity for a period of 30 days, after which Customer data will be deleted from our systems in accordance with our data retention policy.
We may update these Terms from time to time. We will provide notice of material changes via email to the institution's designated administrator at least 30 days before the changes take effect. Continued use of the Service after the effective date constitutes acceptance of the revised Terms.
These Terms are governed by and construed in accordance with applicable law. Any disputes arising out of or relating to these Terms shall be resolved through good-faith negotiation, and if unsuccessful, through binding arbitration or courts of competent jurisdiction as mutually agreed by the parties.
For questions about these Terms, please contact us at info@campusworkflow.com.